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H & Co Serial Manager
Inventory Management

Why Serialized Inventory Matters for Shopify Merchants

November 19, 20255 min read

In the world of e-commerce, managing inventory is about more than just counting quantities. For merchants selling high-value electronics, luxury goods, or warranty-backed products, shopify serialised inventory management is crucial for protecting your business and building customer trust.

What is Serialized Inventory?

Serialized inventory tracking involves assigning a unique identification number (serial number, IMEI, MAC address, etc.) to each individual unit of a product. Unlike standard SKU tracking, which tells you how many items you have, serial number tracking tells you exactly which specific item was sold to which customer.

The Cost of Ignoring Serial Numbers

Without proper Serial Number Tracking In Shopify, merchants often face significant challenges:

  • Fraudulent Returns: Customers returning a broken item that they didn't purchase from you (return fraud).
  • Warranty Disputes: Inability to verify if a product is still under warranty or when the warranty period began.
  • Lost Inventory: Difficulty tracing where specific high-value items went if stock counts don't match.

Benefits of H & Co Serial Manager

Implementing a robust solution like H & Co Serial Manager transforms how you handle inventory:

1. Eliminate Return Fraud

By scanning serial numbers during fulfillment, you create a permanent record linking a specific item to an order. If a customer tries to return a different unit, you can instantly verify the serial number and reject the fraudulent return.

2. Streamline Warranty Claims

With shopify serialised inventory data attached to orders, your support team can instantly look up a customer's purchase date and warranty status just by searching the serial number. No more digging through paper records or spreadsheets.

3. Boost Resale Value

For luxury goods and collectibles, provenance is everything. Being able to provide a history of the item's ownership and authenticity through serial number tracking adds significant value and trust for your customers.

How to Get Started

Tracking serial numbers in Shopify doesn't have to be complicated. With H & Co Serial Manager, you can:

  1. Install the app from the Shopify App Store.
  2. Scan serial numbers as you pack orders.
  3. Automatically sync data to order notes and customer profiles.

Ready to take control of your high-value inventory? Start your free trial of H & Co Serial Manager today.

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