How to Track Serial Numbers in Shopify
Shopify is a powerful platform, but out of the box, it lacks native support for tracking individual unit identifiers. For merchants needing Serial Number Tracking In Shopify, this guide explores the best methods to bridge that gap.
Why Native Shopify Isn't Enough
By default, Shopify tracks SKU quantities (e.g., "you have 10 iPhones"). It doesn't track which 10 iPhones you have. This limitation becomes a problem when you need to:
- Process a warranty claim for a specific device.
- Verify if a returned item is the exact one you shipped.
- Comply with regulations requiring unique item tracing.
Method 1: The Manual Workaround (Not Recommended)
Some small merchants try to manage shopify serialised inventory using spreadsheets or order notes manually.
The Process:
- Pack the order.
- Manually type the serial number into the order "Notes" field in Shopify admin.
- Update a separate Excel sheet to mark that serial as "sold".
The Problem: This method is prone to human error (typos), slow, and doesn't scale. As soon as you have more than a few orders a day, it becomes unmanageable.
Method 2: Using H & Co Serial Manager (Recommended)
The most efficient way to handle Serial Number Tracking In Shopify is using a dedicated app designed for the workflow. H & Co Serial Manager integrates directly into your fulfillment process.
Step-by-Step Guide
1. Installation & Setup
Install H & Co Serial Manager from the Shopify App Store. The app automatically syncs your products. You can then toggle "Serial Tracking" on for specific products that require it.
2. Fulfillment Workflow
When you open an order to fulfill in Shopify, H & Co Serial Manager prompts you to scan or enter the serial number for each tracked item.
- Scan: Use a barcode scanner for speed and accuracy.
- Validate: The app checks if the serial is valid and available.
- Assign: The serial is permanently linked to that order and customer.
3. Post-Sales Support
Later, if a customer contacts you, simply search their order or the serial number in the app. You'll see the full history, including purchase date and warranty expiration.
Conclusion
While manual methods exist, they introduce risk and inefficiency. For professional shopify serialised inventory management, automation is key. H & Co Serial Manager provides the robust, integrated solution that modern merchants need to scale with confidence.